Terms of Use
TRF Industrial Automation terms of use.
These Terms of Use govern access to and use of trfautomation.com, the website of TRF Industrial Automation, including its content, tools and forms. By using this website, a visitor agrees to these terms.
Key facts about these terms
| Topic | What applies |
|---|---|
| Operator of this website | TRF Industrial Automation, based in Lenexa, Kansas |
| Who these terms are for | Business visitors evaluating industrial automation equipment and content on trfautomation.com |
| What this website is not | A store or checkout. No purchase, offer or binding price quote is made on this site |
| How published specifications work | Commercial screening criteria only; final capacity is validated per application |
| Ownership of content | TRF Industrial Automation and its licensors, unless stated otherwise |
| Governing law | State of Kansas |
| How to raise a question about these terms | Contact TRF Industrial Automation |
| Related policy | Privacy Policy |
Acceptance of these terms
By accessing or using trfautomation.com, a visitor agrees to these Terms of Use and to the Privacy Policy, which is incorporated into these terms by reference. If a visitor does not agree with these terms, the appropriate step is to stop using the website. These terms apply to every page reachable from this domain, including the category pages, platform pages, product pages, industry pages, resources, tools, location pages and institutional pages.
trfautomation.com is built for a business audience: engineers, plant managers, operations and maintenance leaders, procurement teams and finance stakeholders evaluating robotic palletizing, case packing and conveyor systems for a manufacturing operation. A visitor represents that they are using the site in that professional capacity, and that they have the authority to act on behalf of the organization they represent when submitting a form, such as a specification request.
Use of this website
TRF Industrial Automation grants a visitor a limited, non-exclusive, non-transferable permission to view and use trfautomation.com for the purpose of learning about TRF's platforms, products and services, and for submitting legitimate business inquiries. This permission does not include the right to use the site for any purpose beyond that.
A visitor agrees not to: use the site in a way that violates any applicable law or regulation; attempt to gain unauthorized access to any part of the site, its underlying systems, or another user's account or submission; interfere with or disrupt the site's operation, including by introducing malicious code, overloading the site's infrastructure, or attempting to bypass security measures; scrape, harvest or systematically extract content from the site using automated tools, except as permitted by trfautomation.com's published robots rules; misrepresent their identity or affiliation when submitting a form; or use content from the site to build a competing product catalog or to misrepresent TRF's platforms, specifications or capabilities.
TRF Industrial Automation may suspend or restrict access to the site, in whole or in part, for a visitor who violates these terms, and may modify, suspend or discontinue any part of the website, including specific tools such as the payback calculator, at any time.
Website Availability and Modifications
TRF Industrial Automation works to keep trfautomation.com available and functioning correctly, but the website may be unavailable from time to time for maintenance, updates, or reasons outside TRF's control, such as an issue with a hosting or network provider. TRF may add, change, or remove content, tools, pages or features, including entire sections such as a platform page, an industry page, or a location page, as its site architecture and product line evolve. TRF is not liable for any inconvenience or loss resulting from a temporary unavailability of the website or from a change to its content or structure.
Accounts and Submitted Information
trfautomation.com does not require a visitor to create a login account to browse the site or to submit a form; a business audience such as engineers, plant managers, operations and maintenance leaders, procurement teams and finance stakeholders can request a specification or use the payback calculator without registering. Where a future feature, such as a customer portal for existing TRF equipment owners, requires an account, access to that feature is governed by its own separate terms, in addition to these Terms of Use.
A visitor is responsible for the accuracy of the information they submit through a form on this site, such as a specification request. TRF Industrial Automation is not responsible for a delay or an inability to respond that results from inaccurate or incomplete information submitted by the visitor, such as an invalid business email address.
Feedback and Suggestions
If a visitor sends TRF Industrial Automation feedback, a suggestion, or an idea about the website, a platform, or a service, for example while submitting a specification request or completing a form, TRF may use that feedback to improve its website, products or services without any obligation to compensate the visitor or to treat the feedback as confidential, unless TRF and the visitor have a separate written agreement stating otherwise.
Intellectual property
All content on trfautomation.com, including text, specifications, diagrams, photographs, videos, graphics, page layouts, the TRF Industrial Automation name and logo, and the tagline "Keep your production running," is owned by TRF Industrial Automation, by Torfresma, or by TRF's licensors, and is protected by applicable copyright, trademark and other intellectual property law. Nothing on this site grants a visitor any ownership interest in that content.
A visitor may view, download or print pages of trfautomation.com for internal business reference in evaluating TRF's platforms and services, such as reviewing a specification page before an internal meeting. A visitor may not reproduce, distribute, publicly display, modify, or create derivative works from site content for any commercial purpose, including republishing specifications, images or text on another company's website or marketing material, without TRF's prior written permission.
The TRF Industrial Automation name, the TRF Industrial Automation name, associated logos, and platform names such as TRFCobot, TRFCompact, TRFSpeed, TRFSubzero, TRFRapidpack, TRFOnepack, TRFDroppack, TRFIntraflow and TRFCleanflow are trademarks or trade names of TRF Industrial Automation or of Torfresma. No permission is granted to use these names or marks without TRF's prior written consent, except as necessary to accurately reference TRF's products in a business context, such as citing a platform name in an internal specification comparison.
No offer or quotation on this website
Nothing on trfautomation.com constitutes an offer to sell, a binding quotation, or a contract for the sale of any product or service. The platforms, products, price information (where published), and figures presented on this site are for general information only, to help a buyer understand TRF's offering and begin an evaluation. A binding price, delivery schedule and scope of supply are established only through TRF's project-specific commercial process, which begins with a technical consultation, request a specification, or a similar step described on this site, and continues through direct engagement with TRF's commercial and engineering team.
Where a list price is published on a specific product page, that publication is informational and does not itself constitute a binding offer capable of acceptance by using this website; the applicable terms of sale are established in a separate agreement between TRF and the customer for that project. TRF Industrial Automation does not accept orders, process payments, or execute contracts through trfautomation.com.
Technical specifications and screening criteria
Speeds, weight capacities, dimensions and other technical figures published on trfautomation.com, across the platform, product and industry pages, describe commercial screening criteria: a starting point for a buyer to judge whether a TRF platform fits their application, not a confirmed performance figure for every installation. Final capacity, cycle time and configuration are validated per application, based on factors including the specific product, the end-of-arm tool, the pallet pattern, the reach required, and the plant's process.
Where a page states that a published figure describes a range of applications rather than a nominal machine speed, such as the ranges published for TRF's case packing platforms, that description controls over any other reading of the number. A visitor should treat every published figure as a screening tool for an initial conversation with TRF, not as a specification for a specific plant until TRF's engineering team has reviewed the application.
Third-party links
trfautomation.com may link to third-party websites, such as an industry directory listing, a trade show landing page, or a professional network profile, for a visitor's convenience. TRF Industrial Automation does not control these third-party sites, does not review their content on an ongoing basis, and is not responsible for their content, their privacy practices, or their availability. A link to a third-party site does not imply TRF's endorsement of that site or of the organization operating it. A visitor who leaves trfautomation.com through such a link does so at their own discretion and subject to the terms and privacy policy of that third-party site.
Examples of the kind of third-party destination a visitor may encounter from this site include a trade show organizer's registration page, referenced from the trade shows and events section. TRF Industrial Automation periodically reviews these outbound links for accuracy but cannot control changes made by the third party after a link is published; a visitor who finds a broken or misdirected link is welcome to report it through Contact TRF Industrial Automation.
Access from outside the areas TRF serves
trfautomation.com is operated from the United States and is built to describe TRF Industrial Automation's coverage of the United States from its base in Lenexa, Kansas. TRF makes no representation that the website, its content, or the equipment it describes are appropriate or available for use outside the areas TRF serves. A visitor who accesses trfautomation.com from a location outside those areas does so on their own initiative and is responsible for compliance with the laws that apply in that location.
Forward-looking content
Statements about company scale, growth, or plans, and any forward-looking statement about TRF's plans, such as an upcoming feature, program or expansion, reflect TRF's expectations at the time of publication and are not a guarantee of future results. TRF Industrial Automation updates this type of content as circumstances change, but does not undertake an obligation to update every statement immediately as facts evolve.
Disclaimers
trfautomation.com and its content are provided on an as-is and as-available basis. To the fullest extent permitted by applicable law, TRF Industrial Automation disclaims all warranties of any kind related to this website and its content, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty arising from the course of dealing or usage of trade.
TRF Industrial Automation does not warrant that the website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the website or the servers that make it available are free of harmful components. TRF does not guarantee any specific result, ranking, savings percentage, delivery time or return on investment from using this website or from purchasing TRF equipment; any figures related to payback or return described on this site are explained as a method, not a promise, and any project-specific commitment is made only in a signed agreement with TRF.
This disclaimer does not apply to the separate written agreement TRF enters into with a customer for the supply, installation and support of equipment, which sets out TRF's specific warranties and commitments for that project, independent of this website's terms.
Limitation of liability
To the fullest extent permitted by applicable law, TRF Industrial Automation, Torfresma, and their officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunity, arising out of or related to a visitor's use of, or inability to use, trfautomation.com, even if TRF has been advised of the possibility of such damages.
Where applicable law does not allow the exclusion or limitation of certain damages, TRF's liability in those jurisdictions is limited to the fullest extent permitted by that law. Nothing in these terms is intended to limit any liability that cannot be limited under applicable law, or to limit TRF's obligations under a separate, signed commercial agreement for the supply of equipment, which is governed by the terms of that agreement rather than by this website's terms.
Indemnification
A visitor agrees to indemnify and hold TRF Industrial Automation, Torfresma, and their officers, employees and agents harmless from any claim, loss, liability or expense, including reasonable attorney fees, arising from that visitor's misuse of trfautomation.com, violation of these terms, or violation of any right of a third party through their use of the website. This obligation does not apply to a claim arising from TRF's own breach of these terms or of applicable law.
Governing law and venue
These Terms of Use are governed by the laws of the State of Kansas, without regard to its conflict of law principles, reflecting TRF Industrial Automation's operational base in Lenexa, Kansas. Any dispute arising from use of trfautomation.com that is not resolved informally between the visitor and TRF is subject to the jurisdiction of the courts located in Kansas, to the extent permitted by applicable law. This governing law clause applies to use of the website itself; a separate commercial agreement for the supply of equipment may specify its own governing law and venue for that agreement.
How disputes are handled
If a visitor has a concern about trfautomation.com, TRF Industrial Automation prefers to resolve it directly: most questions about content, a specification, a form submission, or a broken link are resolved quickly through Contact TRF Industrial Automation without needing a formal process. For a dispute that cannot be resolved this way, the governing law and venue described below apply.
These Terms of Use describe how the website itself may be used; they do not create, by themselves, a binding purchase obligation, a delivery commitment, or a warranty for a specific piece of equipment. Those commitments are established only in a separate, signed agreement between TRF Industrial Automation and a customer for a specific project, as described in "Relationship to a Signed Commercial Agreement" below.
Severability and entire agreement
If a court of competent jurisdiction finds any part of these Terms of Use unenforceable, that part will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between a visitor and TRF Industrial Automation regarding use of trfautomation.com, and supersede any prior understanding regarding that use. TRF's failure to enforce a provision of these terms is not a waiver of TRF's right to enforce that provision later.
How these terms apply across the site
These Terms of Use apply uniformly across trfautomation.com, including the robotic palletizing, case packing and conveyor systems pages and every platform and product page beneath them, the industries section, the resources library and its articles, case studies and trade show content, the tools section including the payback calculator, the after-sales area including the TRFCare program pages, and the locations section describing how TRF supports manufacturers across the United States. A specific page may include additional notices without changing the general terms described here.
Where a page on this site states a fact about TRF's coverage, such as serving the United States from Lenexa, Kansas, or about a program such as TRFCare, that statement is informational and is governed by these terms in the same way as any other website content: it describes TRF's general practice, not a specific contractual commitment to any individual visitor, which is established only through TRF's project-specific process.
No warranty of fitness from site content alone
Reviewing a platform page, a product page, or an industry page on trfautomation.com is a starting point for evaluating whether a TRF solution fits a specific application; it is not, by itself, a substitute for the application review TRF's engineering team performs before a project is defined. A visitor should not rely solely on this website's general content to make a final purchasing decision without engaging TRF's team to validate the application, using a step such as requesting a specification or a technical consultation through Contact TRF Industrial Automation.
This distinction matters most on pages that compare platforms by line setup and speed, such as the palletizing and case packing solution pages, where the published figures are meant to narrow a shortlist of platforms, not to finalize a configuration. A visitor evaluating, for example, whether a TRFCobot collaborative palletizer or a TRFCompact compact palletizer fits their line should treat the published payload and speed ranges as a starting point for that conversation with TRF, not as a substitute for it.
Accessibility commitment
TRF Industrial Automation built trfautomation.com to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, covering areas such as adequate color contrast, keyboard navigation, alternative text for images, and a semantic page structure that works with assistive technology. If a visitor encounters a part of the website that is difficult to access, TRF Industrial Automation welcomes a report through Contact TRF Industrial Automation so the issue can be reviewed.
Relationship to a signed commercial agreement
Where TRF Industrial Automation and a customer enter into a separate, signed agreement for the supply, installation, integration or support of equipment, such as a purchase agreement for a palletizing platform or a service agreement under TRFCare, the terms of that signed agreement govern the specific transaction and take precedence over these Terms of Use for any conflict between the two. These Terms of Use continue to govern general use of the website itself, including browsing content, submitting inquiries, and using tools such as the payback calculator, independent of any signed agreement a visitor may separately hold with TRF.
Changes to these terms
TRF Industrial Automation may update these Terms of Use as the website, its features, or applicable law change. Each version is dated, and continued use of trfautomation.com after a revised version is published constitutes acceptance of the updated terms. Where a change is material, TRF will provide a more prominent notice on the site, consistent with the approach described in the Privacy Policy.
Contact
Questions about these Terms of Use can be sent through Contact TRF Industrial Automation. TRF Industrial Automation is based at 14840 W 107th St, Lenexa, KS 66215, and serves manufacturers across the regions TRF supports in the United States from that base. A visitor with a question about how personal information is handled, rather than about use of the website itself, should refer to the Privacy Policy, which addresses that separately.
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